Quality is important to our business as we value our customers. We strive to provide our customers with products and services that meet or even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System that provides a framework for measuring and improving our performance. We have the following systems and procedures to support us in our goal of total customer satisfaction and continuous improvement throughout our business:

  • Regular collection and monitoring of customer feedback

  • Customer complaints procedure

  • Selection of suppliers according to determined criteria and monitoring their performance

  • Training and development for our employees

  • Regular audit of our internal processes

  • Measurable quality goals that reflect our business goals

  • Management reviews of audit results, customer feedback and complaints

English English Turkish Turkish